Frequently Asked Questions

Please reach us at (914)444-1480 if you cannot find an answer to your question.

Do you offer pet boarding services?

Yes, we offer pet boarding services for dogs and cats. Our facility is equipped with comfortable accommodations and our staff provides the best care for your pets.

What types of pet food do you sell?

We sell a variety of pet food brands, including both wet and dry food options. We also have a selection of specialty diets for pets with dietary restrictions or allergies.

Can I bring my pet in for a check-up?

No, we do not offer veterinary services at our store. However, we can provide recommendations for local veterinary clinics.

Purchase Policy

All sale are Final Unless any medical Occurrences happen within the first 30 days of Purchase.

We do offer medical reimbursement (ONLY including First round of Medication)

We do NOT cover Vaccinations, Groomings as well as spay/neuter surgeries.

30 Day Health Guarantee For all pups with Veterinarian Proof of taking your pet to the vet within the first 7 days of purchase to activate health guarantee. Anything after 7 days is unfort not cover by NY PUPS. (Reimbursement for the Puppy Itself Vet Bills NOT included)

We do advise if you live in a rented Facility to please check with the owner/landlord/Gov assistance that you’re able to have a pet.

We DO NOT refund for housing faults , Allergies or Dislike of the animal.
We are happy to take the pet back without a Refund.

Frequently Asked Questions

Purchase Policy

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